Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Alvio reserves the right at any time after receipt of your order to accept or decline your order for any reason. Alvio reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.
Credit Cards - We accept all major credit cards including, Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with Alvio Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Money Orders, Cashier's Checks, Company Checks, & Personal Checks - Alvio accepts money orders, cashier's checks, personal checks, and company checks only by phone or fax order, and only in U.S. Dollars. Orders are processed upon receipt and approval of a personal and company check at our offices. For money orders or cashier's checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. Alvio cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks. Please see the full instructions below on how to pay using one of these methods.
Alvio does not ship on Saturday or Sunday. Due to shipper restrictions we cannot deliver to P.O. Boxes. All Shipments are subject to stock availability. Alvio's shipping and handling charges are based on each individual product's weight, and are calculated as determined by Alvio. Alvio does not guarantee estimated ship times included on the ALVIO.COM site, nor does Alvio guarantee any claims made by any carrier.
Alvio shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Ohio, unless the customer is tax exempt and provides the required tax exempt information to Alvio before ordering. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.